Order Processing

• All orders are processed & delivered within 5-7 business days after successful order confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Processing time may vary during sales, promotions, or periods of high order volume.

Shipping Charges

• Applicable shipping charges, if any, will be clearly displayed at checkout before you complete your purchase.
• Free shipping is available only when specifically mentioned as part of an active offer or promotion.
• Shipping offers and eligibility may vary depending on the order and delivery location.

Delivery

• Delivery times are estimated and may vary depending on the delivery location, courier service, weather conditions, public holidays, and other circumstances beyond our control.
• The applicable estimated delivery information will be provided during checkout or after order confirmation.
• Delivery to remote or certain service-restricted locations may require additional time.

Order Tracking

• Once your order has been shipped, tracking information will be shared with you through your registered email address or mobile number, where available.
• You can use the tracking details provided to check the status of your shipment.

Delivery Address

• Please ensure that your name, complete shipping address, PIN code, and contact number are correct when placing your order.
• Delays caused by incorrect or incomplete address information may occur.
• If a delivery attempt is unsuccessful, the courier may make another delivery attempt according to its procedures.

Delayed or Lost Shipments

• If your shipment is delayed beyond the estimated delivery period, please contact our customer support team.
• For shipments reported as lost by the courier, we will investigate the matter and provide an appropriate resolution after verification.

Damaged or Tampered Packages

• If your package appears damaged or tampered with at the time of delivery, please report the issue to us as soon as possible.
• For assistance, contact us at Glownari01@gmail.com with your order details and relevant photographs, if applicable.

Shipping Availability

• We ship to serviceable locations across India.
• Availability and delivery timelines may vary depending on the PIN code and courier serviceability.

Contact Us

For shipping-related questions, please contact:

Email: Glownari01@gmail.com